Fitrex Clothing

Shipping, Return & Refund Policy

Shipping

All order are shipped within 3 working days of placing the order. You will receive order tracking link once shipped where you can track all the shipping updates.

Free shipping is applicable on orders above ₹10,000. For orders below that, a standard shipping fee of ₹255 is charged.

Refunds & Return

We only offer refund for the products only if wrong item or wrong size than what’s ordered has been shipped – which almost never occurs as we ensure maximum checks to ship the correct products. We do not accept returns. Kindly make sure the order placed with correct products.

In a rare case of receiving wrong item, please contact us at info.fitwearindia@gmail.com / +91 8056843958 within 24 hours of receiving the package, along with the package opening video to start the refund process.

Also, to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info.fitwearindia@gmail.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info.fitwearindia@gmail.com.

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